Fast Photo Transfer for Customer Support
The fastest way for customers to send product photos — enabling quicker diagnosis, verification, and case resolution.
Try Lightify now
Lightify is the fastest way for customer support teams to receive product photos, diagnose issues,
and resolve cases — without apps or accounts.
When businesses use it
- • Customers sending photos of damaged products
- • Support agents requesting serial numbers or labels
- • Retailers handling returns and exchanges
- • Warranty and repair verification
Why old methods fail
- • Email compresses images and hides details
- • Messenger apps are not appropriate for every customer
- • Heavy support portals cause friction
- • Large attachments often fail completely
Why Lightify is ideal
- • One link — no login, no app
- • Clear images with stable compression
- • Customers send photos in seconds
- • Works with email, chat, SMS — anything
How to use Lightify in support
- • Send the customer: lightify.app
- • They upload photos and send you the link
- • You instantly view all photos in one place
Real examples
- • Furniture retailer verifying damage
- • Clothing brand checking fit issues
- • Electronics shop verifying warranty claims